Complaints and Grievances

[NigelT]

We would like to remind everyone of what our complaints and grievances process is and how to go about reporting something that has happened on the GatheringDarkness.co.nz website.

If you think that someone has breached this website's Terms of Use agreement, broken the law or has in some way caused damage to people or property by their conduct on this website, you should report their actions to the admin team. You can do this by messaging anyone with the 'Site Admin' title, or by emailing admin@gatheringdarkness.co.nz.

The admin team will discuss the matter and if necessary take action. This could range from censoring a post and warning the person in question through to permanently banning them in very serious instances. Except in urgent situations, the Admin team will usually issue two or three warnings before any further action is taken.

The Admin team is here to keep the peace. Although they strive to remain impartial and fair, there will be times when you may disagree with what's been done. In these cases, please take up the matter with an Admin directly. If you still feel unfairly treated, your complaint may be escalated and discussed by the entire team for a final decision.

Kind regards,
The Admin Team.